At Grannys Den Resort, we value the privacy of our guests and are committed to protecting their personal information. This privacy policy outlines how we collect, use, and safeguard the information provided to us during the reservation process and throughout the stay.
Information :
Granny’s Den, a property on the foothills of beautiful mountain range with river flowing on one side and waterfall on another, is located on the outskirts of Dehradun. This resort is a live depiction of a visual imagery of a retired person of Delhi who planned to get back to nature and along-with his sister took a step forward to make the dream transform into reality. He started to transition the place into a beautiful property that re-establish the garhwali culture without doing any harm to the contour level. He have planed around 1000 trees in the property.
The property comprise of 2 villas and 6 artistic huts all having different themes, along with a pool with flower theme, activity area, barbeque area, 5+ bonfire places, yoga hall, open movie area and a gazebo.
The property provides event management for all the events which includes destination marriage, birthday celebration, corporate meetings and parties.
The owner believes in God’s grace which lead his dream turn into a real-life picture. The property ensures to preserve the greenery around it. Bird watching and trekking to the Duggadu waterfall are other explicit facilities provided by the property.
Use of Information:
- Reservation and Stay: We use the collected information to process reservations, manage check-ins and check-outs, provide requested services, and communicate with guests regarding their stay.
- Personalization: We may use guest preferences to personalize their stay and provide a more tailored experience.
- Marketing Communication: With guest consent, we may send promotional offers, newsletters, or updates about our services and facilities. Guests can opt-out of receiving such communications at any time.
- Internal Operations: We may use the information for internal purposes, including data analysis, auditing, improving our services, and ensuring operational efficiency.
- Legal Compliance: We may disclose personal information when required by law or to protect our rights, property, or safety.
Information Sharing:
- Third Parties: We may share guest information with trusted third-party service providers, such as payment processors, reservation systems, and email service providers, solely for the purpose of fulfilling guest requests and enhancing their stay.
- Legal Requirements: We may share personal information if required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of our resort, guest information may be transferred to the new owners or partners.
Data Security:
- We employ appropriate physical, technical, and administrative measures to protect personal information from unauthorized access, loss, or misuse.
- We restrict access to personal information to authorized personnel only, and all employees are trained on the importance of data privacy and confidentiality.
Data Retention:
- We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
- Upon request, we will delete or anonymize personal information, subject to legal obligations and reasonable limitations.